James' charismatic personality makes him a natural with cleints. He has the ability to lead them through each and every step of the building process with ease. His work does not end with the completion of a project. In his eleven years with Henkelman Construction, past clients have come to trust his knowledge and contact him regularly for information, advice, or just to say a quick hello. To call his customers "clients' is actually a bit remiss, as most of James' client relationships have developed into more of a friendship.